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White Plains Fire Department
211 North Bob Bruce Drive
White Plains, KY 42464



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Frequently Asked Questions
1:  When should I call 911?  Anytime you feel there is an immediate danger to life, health or property, you should call 911 imediately, the sooner dispatch can get emergency services in route to your location the better.  This could be the difference between life and death or damage and a complete loss of property.  It's better to be safe than sorry.

2:  What's the average response time for an emergency call?  Several factors can play a role in a typical response time.  Keep in mind that police and ambulance personnel are paid responders, however they also cover the entire county which can greatly impeed response times.  First responders and firefighters  are volunteers, so other factors can affect response times:
  • Time of day may reduce available responders
  • Weather conditions can greatly affect response time
  • Location of the emergency in relation to the fire department
  • Something as simple as address markings at the roadway or front of the structure can hinder response times
  • In a disaster situation or bad weather the phone lines can become overwhelmed with emergency calls

However a typical response from the fire department's first page may be as little as 6-7 minutes or as much as 10-15 minutes.  We strive to respond as quickly and safely as possible, this is why your quick reaction and calling 911 as soon as possible is important to a good outcome.
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  White Plains Fire Department
211 N. Bob Bruce Drive, White Plains, KY 42464  
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